Report a Bug
Use Report a Bug for a problem in any DA Synergie software product, including stable releases and the Beta Program. A customer account is required. This is not a purchase.
Report a Bug My Bug ReportsInstallation videos
Step-by-step YouTube guides for installing and activating DA Synergie software on Windows.
- PLCMaker & PLCRuntime Installation on Windows
- HMIMaker & HMIViewer Installation on Windows
- How to license and activate PLCMaker
More guides will be added as they are published on the DA Synergie YouTube channel.
DA Synergie Community
Join the official DA Synergie Discord community to connect with other users and stay close to product development. Discord is a good place for:
- product discussions
- troubleshooting
- feature requests
- release announcements
- community support
Official private support: For licensing, Machine IDs, .dat license files, private customer information, and account or payment issues, continue to use support@dasynergie.com as the official support channel. Do not share sensitive licensing or account details in Discord.
Planned resources
- Knowledge base
- Product manuals
- Additional installation and licensing videos
- Release notes
- Licensing support
- Email support
Current approach
Support is practical and focused on helping customers use the software responsibly and maintain it over time. Email support@dasynergie.com for private account, licensing, and payment matters. Discord is available for community discussion; do not share sensitive licensing or account details there.